Terms & Conditions for SPAB events and courses

Terms & Conditions for SPAB events and courses

General courses and events

The following Terms and Conditions apply to all events and courses organised by the SPAB, the SPAB Mills Section and SPAB Scotland, with the following exceptions:

  • Repair Course
  • Members Weekend
  • Working Parties (inc SPAB Scotland Working Parties)
  • Mills Tour
  • Online content

Please see the specific T&Cs for these courses and events below.

  1. Cancellations or requests for transfers should be made in writing to the SPAB.
  2. For events and courses organised by the SPAB’s main Society, please contact the Education & Training team education@spab.org.uk.
  3. For events and courses organised by the SPAB Mills Section, please contact millsinfo@spab.org.uk.
  4. For events and courses organised by SPAB Scotland, please contact scotland@spab.org.uk.
  5. For events and courses organised by SPAB regional groups, either contact the Group Organiser (members will find contact details at the back of What's On, which accompanies the magazine) or membership@spab.org.uk
  6. Cooling-off period: if you wish to cancel your booking for a full refund, you have 14 days from the date of the booking confirmation sent by us.
  7. Refunds for cancellations requested after the 14-day cooling-off period are subject to a £25 administration charge. Refunds will only be issued for cancellations made no later than 14 days prior to the event/course start date. Other refunds are not usually given. It may be possible to make a delegate substitution if you contact us in advance of the event/course.
  8. Transfers to another event/course cannot generally be made. Please contact us to discuss any special circumstances. Any such transfers that are agreed by the SPAB will be subject to a £25 administration charge.
  9. If the SPAB or SPAB Scotland cancels the event/course, we will refund the event/course fee in full.
  10. If the SPAB, Mills Section or SPAB Scotland postpones, reschedules or relocates the event/course, or makes any other material alterations which mean you are no longer able to attend, we will refund the event/course fee in full.

Repair of Old Buildings Course

The spring and autumn Repair Courses are subject to the following T&Cs:

  1. Cancellations or requests for transfers should be made in writing to: education@spab.org.uk.
  2. Non-refundable deposit: Upon booking, half of the deposit is non-refundable. The remaining half of the deposit will become non-refundable eight weeks before the course start date.
  3. Balance payment: When a non-refundable deposit has been paid to secure a place on the Repair Course, the delegate will be invoiced for the balance eight weeks before the course start date. Delegates will be expected to make this payment by four weeks before the course start date. If the balance payment is not made by this date, the delegate will automatically be removed from the course booking to offer the place to someone else.
  4. Cancellations, Transfers and Refunds: If the delegate cancels within 14 days of making a booking, the full fee will be refunded, unless the booking is made eight weeks or less before the course. If the delegate cancels more than eight weeks before the course start date, £150 of the course fee is non-refundable. If the delegate cancels between eight to four weeks before the course start date, £300 of the course fee is non-refundable. If the delegate cancels less than four weeks before the course start date no refund can be made; the possibility to transfer to the next Repair Course will be at the discretion of the SPAB. Delegates can transfer their place on the Repair Course to a colleague, but only if the SPAB has received notification of this and it is more than two weeks before the course start date.
  5. If the SPAB cancels the course, all delegate payments will be refunded in full.
  6. If the SPAB postpones, reschedules or relocates the Repair Course, or makes any other material alterations which mean you are no longer able to attend, we will refund the course fee in full.

Please note that these terms also apply to both successful and unsuccessful bursary applicants. Please see the bursary applications information sheet for further explanation.

Members Weekend

The annual Members’ Weekend is subject to the following T&Cs:

  1. The Members’ Weekend is bookable only for members of the Society and their guests.
  2. Cancellations or requests for transfers should be made in writing to: membership@spab.org.uk.
  3. Cooling-off period: if you wish to cancel your booking for a full refund, you have 14 days from the date of the booking confirmation sent by us.
  4. Refunds for cancellations requested after the 14-day cooling-off period are subject to a £25 administration charge. Refunds will only be issued for cancellations made no later than four weeks prior to the Members’ Weekend date. Other refunds are not usually given. However it may be possible to make an attendee substitution, for another SPAB member, if you contact us in advance of the event.
  5. Transfers to another event cannot generally be made. Please contact us to discuss any special circumstances. Any such transfers that are agreed by the SPAB will be subject to a £25 administration charge.
  6. If the SPAB cancels the event, we will refund the event fee in full.
  7. If the SPAB postpones, reschedules or relocates the Members Weekend, or makes any other material alterations which mean you are no longer able to attend, we will refund the event fee in full.

Working Parties

SPAB Working Parties and SPAB Scotland working parties are subject to the following T&Cs:

  1. Cancellations or requests for transfers should be made in writing to: working.party@spab.org.uk.
  2. Cooling-off period: if you wish to cancel your working party place for a full refund of your volunteer contribution, you have 7 calendar days from the date of the registration confirmation sent by us to do so. Refunds are not available if requested two weeks or less before the working party start date, even if this time falls within the 7 day cooling off period. 
  3. Refunds for cancellations requested after the 7-day cooling-off period are not usually given. 
  4. Transfers to another event cannot be made.
  5. If the SPAB cancels the working party, we will refund your volunteer contribution in full.
  6. If the SPAB postpones, reschedules or relocates the working party, or makes any other material alterations which mean you are no longer able to attend, we will refund your volunteer contribution in full.

Mills Tour

The annual Mills Tour is subject to the following T&Cs:

  1. Cancellations or requests for transfers should be made in writing to: millsinfo@spab.org.uk.
  2. Cooling-off period: if you wish to cancel your booking for a full refund, you have 14 days from the date of the booking confirmation sent by us.
  3. Refunds for cancellations requested after the 14-day cooling-off period are subject to a £25 administration charge. Refunds will only be issued for cancellations made no later than eight weeks prior to the Mills Tour date. Other refunds are not usually given. However it may be possible to make an attendee substitution, for another SPAB member, if you contact us in advance of the event.
  4. Transfers to another event cannot generally be made. Please contact us to discuss any special circumstances. Any such transfers that are agreed by the SPAB will be subject to a £25 administration charge.
  5. If the SPAB Mills Section cancels the event, we will refund the event fee in full.
  6. If the SPAB Mills Section postpones, reschedules or relocates the Mills Tour, or makes any other material alterations which mean you are no longer able to attend, we will refund the event fee in full.

Online Content

SPAB online content, including courses, lectures and member events are subject to the following T&Cs:
  1. Cancellations or requests for transfers should be made in writing to: education@spab.org.uk.
  2. Refunds cannot be offered for pre-recorded material. 
  3. Cancellations and refunds: if you wish to cancel your place for a full refund, you can do so 7 calendar days before the event start date for a full refund. Refunds are not available if requested 7 days or less before the live event start date.
  4. Transfers to another event cannot be made.
  5. If the SPAB cancels the event or course or if there are any technical difficulties with the speaker or SPAB host, we will refund your ticket in full or transfer your ticket to another event of equal cost of your choosing.
  6. If you have technical difficulties viewing the session, but there is no issue with the host/speaker, then you are not entitled to a refund. The session can be watched as a replay for up to 7 days after the session.
  7. If you are found to have shared content with non-paying viewers, you may be refused tickets for future online events/courses. 

 

If you have questions about any of the above, please do let us know.